Consumer rights in Internet transaction shall

regulated the existence of the Internet communication can world will no longer be avoided. The sophisticated instrument used by the US Department of Defense used in 1957, to their colleagues to communicate, has a globally important communication tool. It is extremely widespread and now almost all countries in the world and use Internet communication. The United States, Japan and China are the main users of the Internet and take the role of communication over the Internet. It is predicted that these three countries dominate the Internet users and it equal to half of the world's population.

The benefits of the Internet must no longer be called into question. Institutions such as E-mail/LISTSERV/mail exploder; user / web / ftp; Usenet newsgroup and are very useful for Internet users on one to the other to communicate, socialize and communicate and exchange information. But it is truly regrettable that the enormous benefits often abused by the Internet users are.

Crimes such as hacking, cyber talk, terrorism, fraud, theft, especially for the bank account details, personal information be passed intellectual property rights, sabotage, harassment, and denial of service regularly most crime. Varies the subject are as economic group and organization of competition and the interest and hobby. The aim to obtain the personal benefits is in many cases. An example the case of Steven Haryanto wwwklikbca.com, klikbca.com, klickbca.com, which deceived consumers perform Internet banking transactions. The purpose is simply to o of consumer steal private information.

Misuse of the Internet is pretty anxious. Steven's talent for creating misleading websites and trap carefree BCA must customers to be aware. What is Steven's goal and subject if it is not something related crime? Similar deceptive Internet transactions offered the wrong Web sites such as in this case luxuries like Rolex watches, brand bags, shoes and international brand international books where the seller, the buyer to pay the sold goods by credit card. Once the transaction is complete and payment of the purchased goods but never been delivered.

From the survey, 12 worldwide consumer organisations has been led at the end of 1998 and 1999 reported negative factor of Internet transaction so far by consumers is facing one of ten of the ordered goods by consumers accept been. Another case was that Kong 2 buyers from England and Hong for more than 5 years maintained to obtain reimbursement from seller. More nearly 73% meet the seller of the Treaty in Internet transactions and 25% of the seller does not mention their addresses and phone numbers in the Internet transaction. The result, that consumers are then damage if consumers should report?

Crime in the world of the Internet are so often, but until today Indonesia has not tried yet all legal protection against the consumer type happens. On the other hand, the information and technological developments in the Internet with greater have made. Is the legal protection is still very low whenever crime go continuously in the future to be increased.

We should recognize that in an Internet transaction Internet users or consumers expect that there a law and legal order. Buyers want spread no false advertising or Web pages are everywhere, that finally could damage their interests in the transaction. On the other side, the providers on the Internet have the same principle to law and order in the implementation of Internet companies. It can be closed sellers and buyers expect that the security of the rule of law and trade over the Internet worldwide to the two parties have the same rights and obligations.

Legal certainty for Internet area in Indonesia is not implemented. The interests of entrepreneurs and consumers happens constantly because it lays down no valid provision. For a developed country such as England, they consumers for Internet transactions already have a protection model over. One of them is distance Regulation 2000, the rights of consumers governs online trading. Article 7 paragraph 1 established vendors / contractors are committed to the information to the consumer in a reasonable time prior to a transaction.

The identity of supplier delivery learn, price, payment, and the most important thing is that the consumer the right to cancel the transaction mentioned except for specific conditions such as in article 13 of regulation for example, that is based on the market fluctuated the price of the goods. How is the defense against consumers in Indonesia? We could be only patient and wait for the implementation.